PICC Beijing Branch Launches Four New Services
On January 1, 2004, the Beijing Branch of PICC introduced four innovative services aimed at enhancing customer experience in auto insurance. These new offerings are designed to provide greater convenience, safety, and support for policyholders.
First, the branch established four "one-stop pass compensation centers," streamlining the claims process and making it more efficient for customers. Second, they launched the "Rest Assured Maintenance Project," partnering with top-tier and reputable car repair shops to ensure high-quality service for insured clients. Third, a "Safety Rescue Operation" was initiated, creating a professional and reliable vehicle rescue network for both accidents and breakdowns. Finally, the "People's Insurance Era" auto club was introduced, offering a range of services including vehicle rescue, maintenance, vehicle agency, and GPS tracking. These initiatives reflect PICC's commitment to delivering comprehensive and customer-focused solutions in the auto insurance sector.
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