PICC Beijing Branch Launches Four New Services
On January 1, 2004, the Beijing Branch of PICC introduced four innovative services aimed at enhancing customer experience in auto insurance. These new initiatives are designed to offer greater convenience, safety, and support for policyholders. First, the branch established four "one-stop pass compensation centers," streamlining the claims process and making it more efficient for customers. Second, the "Rest Assured Maintenance Project" was launched, partnering with top-tier and reputable car repair companies to provide reliable maintenance services under the PICC brand. Third, a "Safety Rescue Operation" was implemented, creating a professional and dependable vehicle rescue network to assist drivers in case of accidents or breakdowns. Finally, the "People's Insurance Era" auto club was introduced, offering a range of services such as vehicle rescue, maintenance assistance, vehicle agency services, and GPS tracking. These new services reflect PICC's commitment to improving customer satisfaction and delivering comprehensive support in the ever-evolving auto insurance market.
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